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  1. Pet Assistant
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  3. Insurance

Insurance

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  • What is pet insurance and why do I need it?

    Just like us, we're sure that you have experienced the unexpected pet emergency - either an accident, illne...

    Jenny
    January 06, 2020 23:21
  • Which pets can be insured?

    Any dog or cat, above 8 weeks old, can be insured. Pre-existing conditions are not eligible for coverage bu...

    Jenny
    January 06, 2020 23:22
  • Are there age requirements for coverage eligibility?

    Your pet is eligible to be enrolled if they are 8 weeks or older. There are no age maximums.      

    Jenny
    January 06, 2020 23:27
  • How are my pet insurance rates calculated?

    Rates are calculated by using your pet’s species (dog or cat), age, breed, and your zip code. Plan selectio...

    Jenny
    January 06, 2020 23:22
  • How can I lower the cost of my policy premium?

    To lower your premium, you may increase your deductible or lower your reimbursement percentage at renewal e...

    Jenny
    January 06, 2020 23:26
  • Can I change my deductible or reimbursement level after enrolling?

    You can change your deductible and reimbursement percentage each year at renewal. You may increase your ded...

    Jenny
    January 06, 2020 23:26
  • Can I change my pet's insurance plan at any time?

    You can speak with our team of licensed agents to discuss changes to your coverage benefits. Please call cu...

    Jenny
    January 06, 2020 23:21
  • How often will I be charged for my pet's insurance?

    You will be charged monthly through Pet Assistant for the insurance coverage and the other benefits of your...

    Jenny
    January 06, 2020 23:23
  • Is there a waiting period after enrollment?

    There is a 14 day waiting period from the effective date of the policy before any illnesses, accidents or k...

    Jenny
    January 06, 2020 23:28
  • What is a pre-existing condition?

    A pre-existing condition is a health issue that occurs before coverage begins or within a waiting period. T...

    Jenny
    January 06, 2020 23:28
  • What are some common exclusions?

    Some examples of exclusions include pre-existing conditions, boarding and grooming expenses, training, prev...

    Jenny
    January 06, 2020 23:28
  • What is a reimbursement?

    With a PetPremium Insurance plan, you can choose from three reimbursement options for accident and illness ...

    Jenny
    January 06, 2020 23:24
  • What is a deductible?

    The deductible is the amount you must pay out-of-pocket for covered expenses before reimbursements can be p...

    Jenny
    January 06, 2020 23:25
  • What is an incident limit?

    An incident limit is the maximum amount that an insurer will pay per incident or condition. PetPremium does...

    Jenny
    January 06, 2020 23:25
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