Reset your password

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Resetting your password is easy. When opening the Member Portal in a browser window, you'll see a link to reset your password. Click on the link and follow the prompts.

If you need help resetting your account password, you can reach out to our customer care team by emailing us at help@petassistant.com; by live chat with us on our website, or by calling us toll-free at 1-833-959-0007, option 2. Our team are standing by, ready to help!

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