We are pet owners ourselves so we understand that our pets don't always like the food we select for them, even if it is the best for their overall health and wellness. We offer refunds for food on a case-by-case basis. To submit your request for evaluation, please fill out this form and our customer care team will contact you within 5 business days. If you have any questions please don't hesitate to send us an email.
Please note that all medications are final purchase and will not be eligible for a refund or exchange.